While at Mailchimp, I worked on various projects within the 'Audience Organization' team, conducting UX audits, designing user flows, and redesigning experiences to address users' needs.
I translated research findings into design solutions, aligning business goals with user needs, while including all stakeholders and team members in the 'Design Thinking' process.
Below is just one flow. For more projects, please click on the button below.
The Problem
Design Prototype
